Effective Date: June 21, 2025
This Privacy Policy describes how AlexSofCode collects, uses, and discloses your personal information when you use our website and our software products and services.
Information We Collect
We collect two types of information about you:
Personally Identifiable Information (PII): This is information that can be used to identify you as an individual, such as your name, email address, phone number, billing address, and company name. We collect PII when you register for an account, purchase a product or service, contact us for support, or participate in a survey.
Non-Personally Identifiable Information (Non-PII): This is information that does not identify you as an individual, such as your browser type, operating system, IP address, browsing activity on the Website, and usage data for our software products. We collect Non-PII automatically when you use the Website and Services.
How We Use Your Information
We use your information to:
Provide and improve the Website and Services
Process your transactions
Send you important information about the Website and Services, such as updates, security alerts, and support messages
Respond to your inquiries and requests
Send you marketing communications (with your consent)
Analyze how you use the Website and Services to improve our offerings
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and secure.
We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process. We may also disclose your information to protect the rights, property, or safety of ourselves or others.
Your Choices
You have choices about how we collect, use, and share your information. You can:
Opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
Access and update your PII in your account settings.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Children's Privacy
The Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete the information from our systems.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at support@alexsoftcode.com